**GenAI Pitfalls**
ChatGPT has recently encountered various outages. These outages took down our AI services and disrupted business operations, both for us and our clients.
ChatGPT has recently encountered various outages. These outages took down our AI services and disrupted business operations, both for us and our clients.
Lessons Learned:
- AI platforms are still relatively new and have not been battle-tested for high resilience and scalability.
- If your products or services rely on third-party AI services, it is advisable to build in a switch to swap to another vendor (e.g., Azure OpenAI when OpenAI is down).
- Build in features to allow business operations to continue without AI.
- Always have a Business Continuity Plan.
Can we check their SLA and complaint to get some free credits?
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